Cancellations & Withdrawals
The following policy will be used when a client cancels their purchase:
- 100% of refund minus a $50.00 (plus HST) fee until 14 day(s) before the beginning of the activity
- 100% of credit minus a $50.00 (plus HST) fee until 1 day(s) before the beginning of the activity
- Credit expiry 2yr (Dec 31)
- 0% refund/credit once program begins
PA Days require full payment at time of registration.
Camp capacity is limited, so children must attend the day and week for which they registered.
A completed waiver is required in order to participate in camp. The waiver includes both an injury release, medical authorization and photo release.
We offer extended care at an additional fee which must be pre-booked. Late pick-ups will be charged a rate of $20/15minutes (minimum $20) after 6pm and must be paid directly to coach.
Outdoor speciality camps do not have an extended care option.
Bookings made within 72 hours of arrival are surcharged because they require re-arranging requests and groups and potentially additional staff.
Daily Sign-in & Sign-out
We require the name & contact phone number of the adult dropping off and picking up our campers each day for security and in case of emergency.
Photo ID is required at pick-up.
Camp spaces are limited so if you miss a day, for any reason, we are unable to provide a refund or make-up day.
Children must meet the minimum camp age prior to the first day of camp to attend.
Children attending a Soccer World PA Day camp in September, October, November or December may be three (3) IF they are in full day JK and they are turning four (4) by December 31st.
We make every effort to accommodate reciprocal friend requests for similar aged campers, however, due to group sizes, requests are not guaranteed. Same day friend requests cannot be accommodated if requested at check-in.
Families are asked to send nut free lunches, however, due to the public nature of the locations, our facilities are not nut free.
Soccer World has an epi-pen and AED at the front desk but children with allergies are asked to bring their emergency medication to camp each day.
Campers with severe allergies are required to wear a yellow ALLERGY ALERT wristband during camp.
First Aid Supplies
First aid supplies are stored behind the desk at the reception area, and at outdoor locations can be found in the large marked bin located with the coaching equipment.
Repeated inappropriate behaviour and bullying by a camper, following warning and discussion with parent/guardian, may result in their expulsion from the program without refund. Soccer World and Wentworth Sports Complex reserve the right to refuse future registration to these children.
Campers with Exceptionalities
We make every effort to create a safe, positive and inclusive environment and to ensure all children enjoy their camp experience but we are not designated to accommodate campers with exceptionalities. If your child has exceptionalities please speak with us before you register to determine if we are able to accommodate the specific requirements of your child.